Effective date: April 1, 2024
Nurtureme CRM ("us", "we", or "our") operates the Nurtureme CRM website (hereinafter referred to as the "Service").
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Nurtureme CRM uses the collected data for various purposes:
Nurtureme CRM may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us but remember that no method of transmission over the Internet...
Data Retention: We retain Google user data only for as long as necessary to provide our services and fulfill the purposes for which it was collected, unless a longer retention period is required by law.
User Control and Deletion Requests: Users can request the deletion of their Google user data at any time by contacting us through [insert contact method]. Upon request, we will delete the requested data within a reasonable timeframe, except where retention is necessary for legal, security, or operational purposes.
Automatic Deletion: Inactive user data may be automatically deleted after [specify timeframe], in accordance with our data retention policies.
Third-Party Sharing: We do not share Google user data with third parties except as necessary to provide our services or as required by law.
Compliance with Google Policies: We adhere to Google’s data use policies and guidelines, ensuring that data is handled securely and in compliance with all applicable regulations.
Google Workspace APIs Usage: Nurtureme CRM does not use Google Workspace APIs or any data obtained from these APIs to develop, improve, or train generalized AI and/or ML models. We strictly use Google Workspace APIs for the sole purpose of providing the Service as described in this Privacy Policy.
Data Usage for AI/ML: We do not use the data provided through Google Workspace APIs to develop, improve, or train any AI or machine learning models, including generalized models or models for predictive analysis. All data used by Nurtureme CRM is used exclusively for the operation and improvement of the Service.
Commitment to Privacy: We are committed to maintaining the privacy and security of your data and strictly adhere to the guidelines set by Google for the handling of user data. Your data will never be used for AI/ML model training purposes without your explicit consent.
OAuth verification process: In order to protect your sensitive data during the OAuth verification process, we implement industry-standard security measures, including encryption of all data in transit and at rest, secure token handling, and role-based access control. We ensure that only the necessary data is collected during authentication and that you are fully informed about the permissions being requested. We also adhere to strict monitoring and audit practices to detect and prevent unauthorized access. You can revoke your consent at any time by accessing your account settings.
The use of raw or derived user data received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.
Nurtureme CRM only uses access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide user-facing features that are visible and prominent to users within the application.
We do not use Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising.
We do not transfer Google user data to third parties except as necessary to provide and improve our services, comply with applicable laws, or as part of a merger, acquisition, or sale of assets.
We do not allow humans to read Google user data unless: (1) we have obtained your explicit consent for specific messages, (2) it is necessary for security purposes such as investigating abuse, (3) it is required to comply with applicable law, or (4) the data is aggregated and anonymized for internal operations.